Turn conversations into outcomes—automatically.
Spinor builds business-ready AI agents that answer customers, follow up leads, and run retention campaigns—so your team focuses on what matters. Guardrails and reporting are built in.
Agents shouldn't be "chatbots." We build workflow agents with triggers, actions, escalation, and KPIs.
AI Agent use cases we deploy
Start with one use case, prove ROI, then scale to more workflows and channels.
Marketing Performance Agents
Retention + lifecycle automations that keep customers engaged and increase repeat purchases—without manual chasing.
- Lifecycle messages (welcome, nurture, win-back)
- Offer testing + personalization
- Segmentation + campaign scheduling
- Weekly KPI review + iteration
Customer Service Agents
Front desk and telecalling-style support to handle common questions, triage requests, and escalate cleanly to humans.
- Answer FAQs + capture details
- Ticket creation + routing
- Call scripts + follow-ups
- Human handoff when needed
Sales Agents
Lead follow-up that never sleeps—qualify, answer, nudge, and book meetings with clean CRM updates.
- Lead qualification + scoring
- Follow-up sequences (email/SMS/LinkedIn)
- Meeting booking + reminders
- CRM updates + pipeline hygiene
Guardrails built in
We ship agents that operate within boundaries you approve—so quality stays high.
What we lock down
- Approved knowledge sources only (no guessing)
- Confidence rules + safe fallback messaging
- Human handoff + escalation paths
- Audit logs + versioned improvements
- Role-based access + data boundaries
What you can expect
- Clear escalation paths for sensitive queries
- Consistent tone aligned to your brand
- Transparent iteration (what changed and why)
- Weekly insights: what users ask, where friction happens
AI isn't the hard part—adoption is.
Agents only deliver outcomes when teams trust them and workflows change. We run a practical change track alongside build and integration—so your team knows what to do, when to trust the agent, and how to escalate.
What we enable
- Agent boundaries: what it can do vs when it escalates
- Team training + quick guides (role-based)
- SOPs for handoff, approvals, and exceptions
- Adoption KPIs (usage, resolution, conversions)
- Weekly review loop to improve performance safely
How teams adopt faster
Launch day isn't the finish line. We define the operating rhythm: who owns what, when to escalate, what "good" looks like, and how performance improves week over week.
How implementation works
A simple rollout that keeps risk low and learning fast.
Discovery
We map the workflow, define success metrics, and choose the first agent use case with fastest ROI.
Setup
We connect approved knowledge, define triggers/actions, set guardrails, and integrate required tools (CRM, inbox, forms).
Pilot
We run a controlled launch, review transcripts + edge cases, tune responses, and report weekly KPIs.
Scale
We expand to more channels, workflows, and teams—while keeping quality, safety, and reporting consistent.
Tip: start with the workflow that currently costs you the most time (slow replies, missed follow-ups, repeated questions). That's usually the quickest ROI.
Starter / Growth / Scale
Designed around the exact use cases above—so you can start small and scale confidently.
Change Management Pack (recommended for faster adoption)
Training, SOPs, internal launch comms templates, and adoption KPIs—so teams actually use the agent workflows after go-live.
Starter
Best for proving value- 1 use case (choose Marketing OR Support OR Sales)
- Approved knowledge setup (basic)
- Guardrails + human handoff
- 1 channel (web chat or email)
- Basic KPI report (weekly)
- Change Management Pack available (training + SOPs + office hours)
Good for: Teams starting with a single workflow and clear ROI target.
Growth
Most popular- 2 use cases (ex: Sales + Support)
- Knowledge + escalation playbooks
- 2–3 channels (web + email + SMS)
- CRM integration (lead/ticket updates)
- Prompt/testing iteration cadence
- KPI dashboard + weekly review
- Change Management Pack included (role-based playbooks + KPI review)
Good for: Teams that want consistent follow-ups + support triage at the same time.
Scale
For serious automation- 3 use cases (Marketing + Support + Sales)
- Advanced routing + role-based behavior
- Omnichannel rollout (web/email/SMS/LinkedIn)
- Quality controls + audit logs
- Monthly optimization roadmap
- Training + internal handover docs
- Expanded Change Management Pack included (multi-team enablement + governance)
Good for: Teams ready to operationalize agents across customer lifecycle end-to-end.
Want custom pricing? We'll recommend the smallest plan that hits your KPI goal—then scale once results are proven.
FAQ
Quick answers before you start.
What can the AI agents do?
They handle repeatable workflows like lead follow-up, customer support triage, retention campaigns, and internal operations—using rules and approved knowledge.
How do you prevent the agent from making mistakes?
We add guardrails: approved knowledge only, confidence thresholds, escalation rules, and human approval for sensitive actions.
How long does a pilot take?
Most pilots run 2–4 weeks: discovery → setup → pilot → scale, with weekly KPI review and iteration.
Can you integrate with our tools?
Yes. We integrate with your CRM, inbox, website, ticketing, analytics, and marketing tools—so the agent fits your workflow.
Do you support change management and training?
Yes. Adoption is built in: SOPs, playbooks, training (live + recorded), office hours during pilot, and adoption KPI tracking.
Want an agent plan in 30 minutes?
Tell us your workflow and KPI goal. We'll recommend the best first use case and a simple rollout plan.